One Education Consulting Co., Ltd. (“One Education”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit or interact with our website https://one-educationgroup.com (“Website”), in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of personal information:
1.1 Information You Provide Voluntarily
- Full name
- Email address
- Phone number
- LINE ID or other messaging contact details
- Educational background and study interests
- Any information submitted via forms, inquiries, or consultations
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the Website
- Cookies and similar tracking technologies
We use tools such as Google Analytics and Facebook Pixel to analyze usage and improve our services.
2. Legal Basis for Processing (GDPR)
We process personal data under one or more of the following legal bases:
- Consent – when you submit inquiries or opt-in to marketing communications
- Contractual necessity – to provide consultation or application services
- Legitimate interests – to improve our services, marketing, and website functionality
- Legal obligations – to comply with applicable laws and regulations
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide education consultation services
- Contact you regarding courses, universities, events, or promotions (with consent)
- Improve our website, services, and user experience
- Perform analytics and marketing activities
- Comply with legal and regulatory obligations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze website performance and user behavior
- Deliver relevant content and advertisements
- Improve website functionality
You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Sharing and Disclosure of Personal Information
We do not sell personal information.
We may share personal data only:
- With trusted service providers or partners under confidentiality obligations
- With educational institutions for application purposes (with your consent)
- When required by law, court order, or legal process
- To protect our rights, safety, or property
6. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, accounting, or regulatory requirements
When personal data is no longer required, it will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is completely secure.
8. Your Rights Under GDPR (EU Users)
If you are located in the European Economic Area (EEA), you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
9. Your Rights Under CCPA (California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, or disclose
- Request access to your personal information
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell data)
- Not be discriminated against for exercising your rights
To exercise your rights, please contact us using the details below.
10. International Data Transfers
Your personal data may be transferred to and processed outside your country of residence.
We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Users are encouraged to review third-party privacy policies separately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
One Education Consulting Co., Ltd.
Website: https://one-educationgroup.com
Email: info@one-educationgroup.com
Phone: +66 (0)2 652 0718
